$3.2 Million Returned to Consumers

Monday, 10 September 2018

The Tennessee Department of Commerce & Insurance’s (TDCI) Consumer Insurance Services Section announces that $3.2 million has been returned so far to Tennesseans through the Department’s restitution efforts in 2018.
TDCI consumer insurance services investigators mediate complaints between policyholders and insurance companies. These efforts may result in denied claims being overturned or additional benefits being identified and paid to consumers. Through the first eight months of 2018, TDCI efforts have resulted in$3,206,507.73 being paid to consumers. By comparison, $6.5 million was returned to Tennesseans in all of 2017.
So far the Department has received 2,041 complaints or inquiries in 2018. The top five reasons consumers have contacted the Department are claim denial, claim delays, adjuster handling, unsatisfactory settlement offer, and out-of-network benefits.
If you have questions about consumer insurance, visit TDCI’s website or contact us at 1-800-342-4029 or (615) 741-2218.