Tennesseans Repaid Over $2.8 Million In 2015

 The Tennessee Department of Commerce & Insurance’s (TDCI) Consumer Insurance Services Division announces that more than $2.8 million was repaid in 2015 as a result of the department’s restitution efforts on behalf of Tennessee consumers.
“The Department is an advocate for Tennessee consumers from all walks of life,” TDCI Assistant Commissioner, Insurance Division Michael Humphreys said. “The repayment this year of more than $2.8 million was the result of our insurance investigators mediating between the company and policyholders in order to get denied claims overturned and paid for the policyholder.”
For January through December of 2015, TDCI-assisted consumers received $2,873,222.12, including $515,636.64 received in the month of December alone. By comparison, TDCI provided over $6.3 million in restitution during 2014, which includes the overturning of a large commercial claim in excess of $2 million.
The Department encourages policyholders to remember that filing a complaint or otherwise contacting TDCI is always an option if they are ever denied a claim or even have a question or concern about their insurance policies.
Consumers should always remember a few handy tips for working with their insurance companies:
Do your homework before purchasing a policy for any line of insurance.
Read the policies so you’ll know and understand its provisions before filing a claim.
Verify that the company and the agent are licensed in Tennessee before you buy. Visit our website to verify license status.
Look up complaint data to see how well a company is responding to consumer issues.
Homeowners should always keep pictures and/or receipts for all contents on your property. (Most fire losses leave nothing.) Digital tools such as MyHome Scr.APP.book lets you quickly capture images and descriptions of your belongings to help you determine how much insurance you need and for filing a claim.
For auto policies, know your coverage limits and what is required by state law. The WreckCheck app guides you through the steps to take following an auto accident.
For health policies, make sure your doctor and/or healthcare facility is participating in the network of your insurance carrier.
For life insurance policies, depending upon age and health status, you may or may not be eligible for certain products. If you have never purchased a life insurance policy before, you may seek the assistance of a licensed agent to help you make the choice that is best suited for your personal needs.
Questions? We can help. Contact us at 1-800-342-4029 FREE or (615) 741-2218.